Shipping Policy

At All Things Dylan, we know busy parents value simplicity, transparency and reliability, especially when it comes to delivery. That's why we aim to dispatch all orders within 1 to 2 working days, so your order arrives safely and smoothly.

UNITED KINGDOM SHIPPING

Standard Delivery UK – £3.95
Free on all orders over £45
- Delivered within 2 to 4 working days
- Sent via Royal Mail or Evri
- Fully tracked for peace of mind

Reliable, affordable delivery for everyday essentials and planned purchases.

Express Delivery UK – £6.50
- Delivered within 48 hours (Monday to Friday)
- Orders placed before 12pm (noon) are dispatched the same day
- Fully tracked and prioritised

Ideal for last-minute gifts, growth spurts, or when you just can't wait.

EUROPEAN UNION SHIPPING AND TAXES

We ship to all European Union countries except Cyprus, from the United Kingdom.

Tracked EU Delivery – €14.95
Free on all orders over €90
- Dispatched within 1 to 2 working days
- Delivered within 3 to 5 working days of dispatch
- Fully tracked via Royal Mail International Tracked

We pack fast, so most EU orders are on their way within a day. No express fee needed.

VAT AND CUSTOMS (IOSS REGISTERED)

For EU orders of €150 or less, our prices include VAT, collected at checkout under the IOSS scheme. There is nothing extra to pay on delivery and no customs fees.

For EU orders over €150, import VAT and any customs duties may be charged by the courier or local customs authority before delivery. These charges are the customer's responsibility and are not included in the checkout price.

In rare cases, customs may hold parcels for inspection. If you have any delivery issues, please contact us and we'll be happy to help.

REFUSED OR UNDELIVERABLE EU SHIPMENTS

If an order over €150 is refused or returned because import charges weren't paid, the original shipping costs will not be refunded.

INTERNATIONAL SHIPPING

We also ship to Australia, the United Arab Emirates and Singapore.

International Tracked Delivery
- Priced by parcel weight, from £13.95 to Australia and £16.95 to the UAE and Singapore
- Your exact shipping cost is shown at checkout
- Dispatched within 1 to 2 working days
- Fully tracked

Local import taxes or duties may apply depending on your country, and are the customer's responsibility.

ADDITIONAL INFORMATION

- All orders are packed with care using thoughtful packaging
- You'll receive a tracking number once your order has been dispatched

If you have any questions about your order, delivery times or customs, please get in touch before you order. We're always happy to help.